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Accessibility

Accessibility statement for Surrey Outdoor Learning and Development (SOLD)

This accessibility statement applies to www.surreyoutdoorlearning.uk

This website is run by Surrey County Council. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level "AA" of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content.

How accessible is this website?

We know that some parts of this website are not yet fully accessible, these include the issues listed below under non compliance.

We are currently reviewing the site and will publish further issues as identified.

These are the internet browsers that we support on our website.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information in a different format to the one that we provide, please email us at soldinfo@surreycc.gov.uk.

Reporting accessibility problems with this website

If you have difficulty using any part of our website or think that we're not meeting accessibility requirements, email us at contact.centre@surreycc.gov.uk and mark your email for the attention of the Web and Digital Services team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Surrey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

Other issues

Some text has insufficient colour contrast. This fails WCAG 2.1 AA success criterion 1.4.3 Contrast (minimum).

Some container elements are empty. This fails WCAG 2.1 AA success criterion 5.2.5 Required Owned Elements.

Visible label and accessible name do not match. This fails WCAG 2.1 AA success criterion 2.5.3 Label in Name.

A Heading tag is missing text. This fails WCAG 2.1 AA success criterion 1.3.1 Info and Relationships.

Hidden element has focusable content. This fails WCAG 2.1 AA success criterion 1.3.1 Info and Relationship and 4.1.2 Name, Role, Value.

Content that's not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

The accessibility regulations also do not require us to fix PDFs or other documents provided by third-parties that we have no control over.

Maps are excluded from the accessibility regulations as long as any essential navigational information they provide is available.

How we tested this website

We are currently undertaking an accessibility review combining a manual test of a sample of pages, as well as using Siteimprove accessibility checker for automated testing of the full website.

What we're doing to improve accessibility

We are developing an accessibility roadmap based on the outcome of our accessibility compliance review and this will show how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 4 September 2020. It was last updated on 23 October 2023.