Telephone 01372 378901 or send an email

Site rules and guidelines

For specific rules and guidelines relating to residential visits please read the appropriate documents that are found on our website.

  • All young people must be supervised by Group Leaders at all times and are not to be left unattended.
  • Please stay away from other groups, stay out of fenced off areas and do not approach the wildlife.
  • No dogs on site, except guide dogs.
  • Smoking is not permitted on Surrey County Council property. However we understand that individuals may have the need to smoke and the following rules apply: Individuals are only allowed to smoke with the permission of the group leader and smoking is only permitted in the designated smoking area please ask the Duty Worker for the location.
  • No alcohol to be consumed at any time on site.
  • Food needs to be stored appropriately due to pests.
  • Please bring medical details for all group members with you, and provide dietary information (if you have booked catering with us) at least two weeks prior to your visit.
  • Please report any accidents/incidents or suspicious visitors to our staff.
  • All rubbish is to be picked up and placed in appropriate bins.
  • Please arrive onsite no earlier than 15 minutes prior to the start of your visit. Additionally, please observe your start and finish times on your booking paperwork as we cannot guarantee that our staff will be onsite or the centre open outside of these times.

Thank you for your co-operation. We hope that you have a good visit!